Planning for the Unexpected...What’s Your Plan B?

January 10, 2017 10:00 by Dana Peters

The virtual training environment offers individuals the opportunity to connect from wherever they are in the world.  While the convenience is great for everyone involved, as the Producer of the session it’s important to take the necessary precautions to ensure success, no matter what happens. This means having a backup plan, and sometimes a backup plan for your backup plan.

While there are always necessary exceptions, we recommend you produce your sessions from the same controlled environment whenever possible. This environment will not only allow you to prepare for the unexpected and have the necessary contingency plans in place; you will also feel the most comfortable and prepared in a familiar environment. Typically, our Producers have a designated office or conference room where they work from. This is a space they personalize to how they work most efficiently and effectively.

When thinking about contingency plans, it’s important to first determine what equipment enables you to best produce your virtual training session and then think about your potential backup plans for each potential point of failure.  Our Producers have several contingency plans in place in case of emergencies like inclement weather, technology failure, or other unforeseen circumstances.

We recommend accessing online virtual training sessions from a reliable Ethernet connection and using a landline telephone. From our experience, these connections tend to be more reliable than their wireless counterparts. Our Producers are able to then use additional mobile devices, wireless Internet connections, UPS, and secondary laptops as backup resources for the various points of failure.

Be aware of the circumstances surrounding inclement weather in your facility. If you lose power, is there a generator that will kick on? Do you have a UPS in place? Will you be forced to find your own power source?

We recommend keeping backup laptops charged, and having a wireless hotspot available. For extreme cases, we recommend having a secondary location you can go to, just in case. This may sound over-the-top, but as we mentioned, the virtual learning environment allows individuals from all over the world to come together online at the same time. That means individuals in all different time zones, dealing with different technology, equipment, and weather patterns are relying on you to produce a successful session, no matter what. Ensuring your contingency plans are in place will undoubtedly help you do that.

What backup plans do you have mapped out for your virtual sessions?

 

Comments are closed